Terms of Service

These terms and conditions govern the use of tourvango.com. This site is owned and operated by TourVanGo Inc. This site is an e-commerce website with the purpose of renting vans with and without drivers.

By using this site, you indicate that you have read and understand these terms and conditions and agree to abide by them at all times.

Intellectual Property

All Content published and made available on our site is the property of TourVanGo Inc. and the site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our site.

Acceptable Use

As a user of our site, you agree to use our site legally, not to use our site for illegal purposes, and not to:

• Harass or mistreat other users of our site;
• Violate the rights of other users of our site; or
• Act in any way that could be considered fraudulent.

If we believe you are using our site illegally or in a manner that violates these terms and conditions, we reserve the right to limit, suspend, or terminate your access to our site. We also reserve the right to take any legal steps necessary to prevent you from accessing our site.

Accounts

When you register your information on our site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including payment information and any other sensitive information attached to that account; and
2. All personal information you provide to us through your account is up-to-date, accurate, and truthful and you will update your personal information if it changes.
3. TourVanGo Inc. is responsible for the protection and security of all personal information you enter into our site.

We reserve the right to suspend or terminate your account if you are using our site illegally or if you violate these terms and conditions.

Sales of Services

These terms and conditions govern the sale of services available on our site.

The following services are available on our site:

• Van Rental Services WITH a Driver (referred to as Van On Demand)
• Van Rental Services WITHOUT a Driver (referred to as Van Rental Services)

The services will be paid for in full when the services have been completed. Upon confirming a reservation, a $195 deposit and authorization is held on the customer’s account.  

These terms and conditions apply to all the services that are displayed on our site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images, as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our site at your own risk.

We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

We accept the following payment methods on our site:

• Major Credit Cards
• Debit Card
• Wire Transfer
• ACH (Automated Clearing House)
• Company Check

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these terms and conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these terms and conditions will not limit your legal rights and remedies under that legislation. These terms and conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these terms and conditions, the mandatory provisions of the legislation will apply.

Limitation of Liability

TourVanGo Inc., and our directors, drivers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, and expenses including legal fees from your use of the site.

Indemnity

Except where prohibited by law, by using this site you indemnify and hold harmless TourVanGo Inc., and our directors, drivers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities, and expenses including legal fees arising out of your use of our site or your violation of these terms and conditions.

Applicable Law

These terms and conditions are governed by the laws of the state of California, such as the California Consumer Privacy Act and the California Privacy Rights Act.

Severability

If at any time any of the provisions set forth in these terms and conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these terms and conditions. All other provisions will not be affected by the removal and the rest of these terms and conditions will still be considered valid.

Changes

These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We will post a notice on our site if any change occurs to our terms and conditions.